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Guide

The questions that separate the quotes

You do not need to know roofing to ask good questions. You need to know which questions have answers that can be checked.

Guide7 sections1 min readBrea, CA

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Step 1 of 6

What best describes your home?

Different buildings need different crews, so this is the first thing a roofer asks.

No fee, no obligation, nothing to cancel.

"What underlayment, and how are the valleys done?"

A contractor who enjoys this question is usually the one whose roof lasts. A contractor who deflects it to brand names is quoting a different job.

"Can I see a job you finished five years ago?"

Anybody can show you a roof completed last month. A roof that has been through five winters shows how the edges, valleys and penetrations were actually detailed.

"Who is actually doing the work?"

Ask how long this specific crew has worked together. Roofing companies keep their name and change their hands more often than most trades.

"What is your licence number, and who holds it?"

Then look it up. You are checking that the licence is current and that the name on it matches the name on the contract you are being asked to sign.

"What does your workmanship warranty cover, and for how long?"

Material warranties come from the manufacturer and are conditional on correct installation. The workmanship warranty is the contractor's own promise, and it is worth exactly as much as the company behind it.

"What happens if the decking is rotten?"

The right answer is a specific price per sheet, written into the contract before work starts. A vague answer here is how a fixed price stops being fixed on day two.

In short

Write the answers down. Two weeks later, when the quotes have blurred together, the notes are what you will actually decide on.

Related questions

I rent. Can I use this?

You can submit it, but the owner has to authorise any work, so the useful move is to get the landlord to make the request or to give you permission in writing first. Contractors will not start work for a tenant.

Is moss on the roof a problem?

Yes, eventually. Moss holds water against the shingle and lifts the edges as it thickens. Zinc or copper strip at the ridge suppresses it. Pressure washing an asphalt roof strips the granules and does more harm than the moss did.

How long should a roof last here?

Rated life and real life are different numbers. Here, ordinary rated life is a fair guide, provided the attic breathes. Ventilation and the quality of the installation move that more than the brand does.

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